First Login

This guide walks you through logging into your RouteRef admin account for the first time.

Accessing the Admin Panel

Navigate to your company's RouteRef URL (e.g., routeref.com/your-company)
Click Admin in the top-right corner of the header
You'll be redirected to the login page

Alternatively, go directly to routeref.com/your-company/admin/login

Logging In

Enter your email address (provided by your account owner)
Enter your password
Click Sign In

First time? If this is your first login, use the temporary password provided in your welcome email. You'll be prompted to change it.

After Logging In

Once logged in, you'll see the admin dashboard with several tabs:

Zones: View and manage service zones on the map
Drivers: Manage your list of drivers
Team: Add and manage admin users (owner only)
Audit Log: View history of all changes
Billing: Manage your subscription (owner only)
Settings: Configure company settings

User Roles

Your access level depends on your assigned role:

| Role | Capabilities | |------|--------------| | Owner | Full access including billing, team management, and all settings | | Admin | Can create, edit, and delete zones; manage drivers; view audit log | | Viewer | Read-only access to view zones and the public map |

Session Duration

Your login session lasts 24 hours
After 24 hours of inactivity, you'll need to log in again
Click Logout in the header to end your session manually

Forgot Password?

If you've forgotten your password:

Click Forgot password? on the login page
Enter your email address
Check your email for reset instructions
Follow the link to create a new password

Note: Password reset links expire after 1 hour for security.

Security Tips

Use a strong, unique password
Don't share your login credentials
Always log out when using shared computers
Contact your account owner if you suspect unauthorized access

Next Steps

Now that you're logged in: