Docs/Public Map/Mobile Usage

Mobile Usage

Using RouteRef on phones and tablets

Mobile Usage

RouteRef is fully optimized for smartphones and tablets. Here's how to get the best experience on mobile devices.

Accessing on Mobile

Simply visit your company's RouteRef URL in your mobile browser:

  • routeref.com/your-company

No app download required - it works right in your browser.

Supported Devices

| Device | Browser | Status | |--------|---------|--------| | iPhone (iOS 14+) | Safari, Chrome | Full support | | iPad | Safari, Chrome | Full support | | Android phones | Chrome, Firefox | Full support | | Android tablets | Chrome, Firefox | Full support |

Touch Navigation

Moving the Map

  • Pan: Touch and drag with one finger
  • Zoom in: Pinch outward with two fingers
  • Zoom out: Pinch inward with two fingers
  • Double-tap: Quick zoom in

Selecting Zones

  • Tap a zone: Shows zone information popup
  • Tap outside: Closes the popup
  • Tap and hold: Shows detailed information

Mobile Interface

The mobile interface is streamlined for smaller screens:

Search Bar

  • Tap the search icon to expand
  • Type your address
  • Tap a suggestion to search
  • Tap X to close

Legend/Filters

  • Tap the menu icon (☰) to open filters
  • Select day or driver filters
  • Tap outside to close

Zone Popups

  • Appear at the bottom of the screen
  • Show zone name, driver, and day
  • Swipe down or tap X to close

Tips for Mobile Users

Save to Home Screen

Add RouteRef to your home screen for quick access:

iPhone/iPad:

  1. Open RouteRef in Safari
  2. Tap the Share button
  3. Select Add to Home Screen
  4. Tap Add

Android:

  1. Open RouteRef in Chrome
  2. Tap the three dots menu
  3. Select Add to Home Screen
  4. Tap Add

Offline Access

RouteRef requires an internet connection. If you're in an area with poor signal:

  • Load the map while you have connection
  • The map tiles may cache for brief offline viewing
  • Search and zone data require active connection

Battery Saving

  • Lower screen brightness when using outdoors
  • Close other apps to improve performance
  • Use Wi-Fi when available to save data

Troubleshooting Mobile Issues

Map won't load

  • Check your internet connection
  • Refresh the page
  • Clear browser cache

Touch not responding

  • Make sure you're tapping directly on zones
  • Try zooming in for smaller zones
  • Check that JavaScript is enabled

Slow performance

  • Close other browser tabs
  • Restart your browser
  • Check available storage on your device

Admin Panel on Mobile

The admin panel is also mobile-friendly, though we recommend using a desktop or tablet for:

  • Creating new zones (drawing is easier with a mouse)
  • Bulk editing operations
  • Detailed data review

Basic tasks like viewing zones, checking audit logs, and managing drivers work well on mobile.

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